After complete a unit, It's showing result but not showing unit is completed.

Farzana shared this question ago

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When I completed the units of Module 10 after unit 4 it's showing result, but not showing its completed. Also I can't go to next option. When I try to go to next option, It's not working and sometimes when I click on next option it's showing for exit my whole browser. This problem is happen for category Think, Collaborate, Do and also Explore. I also try it to done by all browser but same problem happen and also clear my cookies, cached and so on but not working. Seems its a technical problem.

Could you please look into the issue and suggest me.

For better observation snap is also attached bellow.

User ID: farzana.kcc@gmail.com

TIA

Farzana.

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50bc2fa115fed86025b9f472793ff1de

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Replies (2)

sysadmin ●

Hi Farzana,

We can see that you have completed the above mentioned Module. Screenshot below. Please logout and login again and you should be able to access further.

In case not, do share a screenshot so it helps us resolve faster.

Regards

Team Wadhwani

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Farzana ●

Hi,

I do as you say, but problem is after completion no green mark is coming. It's happen do as well as for "Explore" and also sometimes for "Collaboration". also. I went all links of Explore but green mark is not coming.

For better observation snap is also attached bellow.

Thanks in advance.

Best Regards

Farzana.

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sysadmin ●

Hi Farzana,

Do, Explore videos have not been fully consumed and hence this status. Once you access the content fully then the status will be updated.

Let us know if you need any further support.

Thanks

Team Wadhwani

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