Customer Centricity > Building Rapport with ... > Collaborate
Need Answer
The finish button in the collaboration and Do "Test" is not working.
The finish button in the collaboration and Do "Test" is not working.
It is important to complete both Do-play and Do-test, in order to get the greentick. Also, the green tick will only appear when you get the passing score, which is 80%. We encourage students to pass the DO, which means, unless they pass with 80%, it will prompt them to try again and do better, and the greentick will display when the student gets a passing score. But still, if the greentick is not displaying despite getting a passing score, it could be a connectivity/browser related issue. Please do not worry about the DO score. The score will automatically get captured in the backend.
It is important to complete both Do-play and Do-test, in order to get the greentick. Also, the green tick will only appear when you get the passing score, which is 80%. We encourage students to pass the DO, which means, unless they pass with 80%, it will prompt them to try again and do better, and the greentick will display when the student gets a passing score. But still, if the greentick is not displaying despite getting a passing score, it could be a connectivity/browser related issue. Please do not worry about the DO score. The score will automatically get captured in the backend.
Replies have been locked on this page!